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  • Welcome to the iPhotoshop Course Support Desk 

    Below you'll find instructions for accessing the main areas of our support desk.

    For the most efficient service please open up a support ticket by using the Create a Ticket button below. If you are experiencing difficulties with
    redeeming your voucher code then please ensure that you include your voucher code when you open up your support ticket.

    Support

    Looking for something?

    Many common questions and issues
    are already answered inside our knowledgebase. See if you can find
    what you're looking for.

    Need to ask a question?

    Got a question or need some help?  
    Simply submit a ticket and one of our support representatives will be in touch
    shortly to help you.

    Do you have an existing ticket?

    You can see the status, check for updates, and read all of your existing tickets.

    ? View Knowledgebase ⊕ Open a Support Ticket ✉ Check Existing Ticket

     

    Support Info
    Office Hours:
    Monday-Friday, 9am - 5pm GMT

    www.iPhotoshopCourse.com

    Head Office Address:

    iPhotoshopCourse.com
    Unit 3, Glendale Avenue
    Sandycroft, Deeside
    Flintshire
    CH5 2QP
    United Kingdom

    USA & Canada Office:

    Digital Sea Ltd
    14350 60th St North
    Suite: 26595
    Clearwater
    FL. 33760
    USA


     


     


     


     


     


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  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

    iPhotoshop Course Contact Form

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    Most Asked Questions
    What Version of Photoshop Do I Need?

    This course works with ANY version of Photoshop because the course is aimed at teaching creative and imaginative artistic edits. Most importantly, the tools and techniques you’ll be learning are the same regardless of which version of Photoshop you are using. So, whether you are using CS2 or Creative Cloud, you can still follow along and create these fantastic images. During the iPhotoshop course you’ll see us demonstrate this to dramatic effect as you watch, learn and follow along as we create stunning works of art and mind-blowing special effects using a variety of Photoshop versions from CS2 to Creative Cloud. With the iPhotoshop Course you are limited only by your imagination – not by the version of Photoshop you are using!


    How long do I get access to the course for?

    Once you sign up to the course, you will have unrestricted 24/7, life time access to the course content. You’ll always be able to refresh yourself on the techniques we’re revealing whenever you like. Best of all, we are continually adding more resources, tools and new features to the course, so this is actually an investment that grows in value the longer you are enrolled!


    Do I qualify for an NUS Extra or ISIC Card?

    Students enrolling on any Digital Sea Ltd courses (including iPhotoshop Course), qualify for an NUS Extra or ISIC Card provided this service is offered in your country. You can find more details about the NUS Card by going here but you must be a registered course student to apply. Sign up to iPhotoshop Course today to take advantage of this and much more!


    Are any books, manuals or software sent to me?

    No, all learning is carried out via our secure online learning portal which you have lifetime access to, 24hrs a day. The great benefit of online learning is that you can study at home in your own time and at your own pace. Due to the flexibility of the course, you can combine achieving professional grade training with job and family commitments. It is this level of flexibility that makes our e-learning course the ideal choice for most people; best of all, there are no time limits.


    Can I follow along to the video tutorials?

    Absolutely! You will get access to images used during our on-screen video tutorials, so that you can follow along at the same time. You can watch, do and learn as our professional Photoshop instructor walks you through the techniques and tools he is using to create these stunning works of art.


    Are there limits to when we must complete the course?

    There will be no time limits for when you must start or complete the course once you have registered. One of the greatest benefits to on-line distance learning is the ability to choose to study at a time and pace that is convenient for you.


    Do I get any other additional features alongside the course modules?

    Yes. The iPhotoshopCourse offers a complete learning experience. On purchasing the course you will also gain 3 months access to the private gallery, forum, and chat wall – where you can interact and share ideas with your fellow students and tutors. Should you require longer access to the private gallery, forum, assignments, additional bonus features and restricted areas, you have the option to upgrade to VIP Gold Membership.


    View More Questions

     
  • Live Chat

    Most Asked Questions
    What Version of Photoshop Do I Need?

    This course works with ANY version of Photoshop because the course is aimed at teaching creative and imaginative artistic edits. Most importantly, the tools and techniques you’ll be learning are the same regardless of which version of Photoshop you are using. So, whether you are using CS2 or Creative Cloud, you can still follow along and create these fantastic images. During the iPhotoshop course you’ll see us demonstrate this to dramatic effect as you watch, learn and follow along as we create stunning works of art and mind-blowing special effects using a variety of Photoshop versions from CS2 to Creative Cloud. With the iPhotoshop Course you are limited only by your imagination – not by the version of Photoshop you are using!


    How long do I get access to the course for?

    Once you sign up to the course, you will have unrestricted 24/7, life time access to the course content. You’ll always be able to refresh yourself on the techniques we’re revealing whenever you like. Best of all, we are continually adding more resources, tools and new features to the course, so this is actually an investment that grows in value the longer you are enrolled!


    Do I qualify for an NUS Extra or ISIC Card?

    Students enrolling on any Digital Sea Ltd courses (including iPhotoshop Course), qualify for an NUS Extra or ISIC Card provided this service is offered in your country. You can find more details about the NUS Card by going here but you must be a registered course student to apply. Sign up to iPhotoshop Course today to take advantage of this and much more!


    Are any books, manuals or software sent to me?

    No, all learning is carried out via our secure online learning portal which you have lifetime access to, 24hrs a day. The great benefit of online learning is that you can study at home in your own time and at your own pace. Due to the flexibility of the course, you can combine achieving professional grade training with job and family commitments. It is this level of flexibility that makes our e-learning course the ideal choice for most people; best of all, there are no time limits.


    Can I follow along to the video tutorials?

    Absolutely! You will get access to images used during our on-screen video tutorials, so that you can follow along at the same time. You can watch, do and learn as our professional Photoshop instructor walks you through the techniques and tools he is using to create these stunning works of art.


    Are there limits to when we must complete the course?

    There will be no time limits for when you must start or complete the course once you have registered. One of the greatest benefits to on-line distance learning is the ability to choose to study at a time and pace that is convenient for you.


    Do I get any other additional features alongside the course modules?

    Yes. The iPhotoshopCourse offers a complete learning experience. On purchasing the course you will also gain 3 months access to the private gallery, forum, and chat wall – where you can interact and share ideas with your fellow students and tutors. Should you require longer access to the private gallery, forum, assignments, additional bonus features and restricted areas, you have the option to upgrade to VIP Gold Membership.


    View More Questions
  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

  • Edit Knowledge Base Articles


    Article Name Assigned Category Priority URL Hits T
    How long do I get access to the course for?FAQ (Multiple Categories)View578T
    Are any books, manuals or software sent to me?FAQ View307T
    Can I follow along to the video tutorials?FAQ View261T
    Are there limits to when we must complete the course?FAQ View251T
    Do I get any other additional features alongside the course modules?FAQ View234T
    What is Bronze, Silver and Gold Level Status?FAQ (Multiple Categories)View204T
    Do I have assignments to complete?FAQ View201T
    Do I have to take any tests during the course?FAQ View189T
    Do I receive personal critiques for the work I upload into the private gallery?FAQ View117T
    What is the private student gallery?FAQ View108T
    Who is Digital Sea Ltd?FAQ View100T
    Do I have to attend any classes?FAQ View89T
    Does iPhotoshopCourse.com run annual competitions?FAQ View84T
    Can I interact with my fellow students?FAQ View82T
    What is the ‘Edit of the week’ (#EOTW) and ‘Weekend Challenge’?FAQ View55T
    What Version of Photoshop Do I Need?Sales View667T
    How long do I get access to the course for?Sales (Multiple Categories)View578T
    Do I qualify for an NUS Extra or ISIC Card?Sales View316T
    What is Bronze, Silver and Gold Level Status?Sales (Multiple Categories)View204T
    Can I take the course, even though I do not understand Photoshop editing?Sales View154T
    Can you tell me more about the certificate?Sales View148T
    Do I need any prior knowledge or experience of Photoshop to take this course?Sales View128T
    Is this course designed for PC or Mac users?Sales View127T
    Can I study the course on a phone or tablet device such as an iPad?Sales View125T
    How long does it take to complete the course?Sales View124T
    What makes your course different to all the other Photoshop Courses out there?Sales View111T
    Who has the iPhotoshop Course been designed for?Sales View99T
    My internet connection is not great, will I still be able to watch the videos?Sales View91T
    What are the specific modules I will study?Sales View89T
    Are there any age restrictions on registering?Sales View62T
    English is not my first language, can I still do the course?Sales View44T
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